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Beginning Sept. 3, Pharmacy staff will transition workflows from a 30-year-old system that will be unsupported at year end. So, they’re completing a robust training series to prepare for the region's upgrade. What can YOU do to help? Watch...
Flu shots for our members will begin Wed., Oct. 1 at most medical offices during normal weekday hours, Monday through Friday. There is no charge for the shots, which will be available through Nov. 30. For Northern and Southern Colorado members, flu...
The Outpatient Pharmacy Replacement (OPPR) Project is an innovative program to implement a new pharmacy computer system, called the Enterprise Pharmacy Information Management System (e-PIMS). The new system will launch at our Parker Medical Offices...
Last month, Colorado's Physical Therapy program was honored with the Compliance Excellence Award by KP's National Compliance, Ethics & Integrity Office (NCO). Now, KPCO's PT program is featured on the NCO's national website....
SPOTLIGHT
Angry patients are sometimes a fact of life in health care. But how we deal with that anger is a skill that can be learned. TAKE TWO #11 provides some good advice on how you can deal with anger in the workplace. For example, it’s important that you resist the instinctive urge to ‘fight or flee.’ And you have to consciously tell yourself to physically relax and pay attention to the actual physical space you and the member might be in.
8.20.14